Sunday, January 27, 2013

Organizational risk management Construction 2


The  respondents  were  asked  to  indicate  why  risk manage-
ment  (identification,  analysis,  assessment  and  control)  is
important  to  their  organizations'  activities.  The  following
are  a  representation  of  the  contractors  responses:
•  To  analyse  and  control  risk  as  the  key  to profit,  as  con-
struction  is  a  risky  business.
•  To  ensure  that  we  are  right  more  often  than  wrong,  as
right management of risk  in construction  determines  the
ability  to  make  profit.
•  To  assess  and  ascertain  project  viability  because  con-
struction  development  is a  business  with  a  high  number
of variables.
•  To  minimize  loss  by  risk  management  in  an  industry
where  even  normal  contracting  causes  difficulties.
•  To  identify  project  risks  and  quantify  the  potential  cost
of each risk and plan for it; or work around  it to alleviate
the  risk.
•  To determine  if the  firm is making an adequate profit on
a particular project.  The higher  the  risk the greater must
be  the  potential  reward.
•  To avoid unsatisfactory projects and  to enhance margins.
•  To  control  factors which  will  deter  completion  of pro-
jects  within  budget  and  schedule.
•  To  keep  insurance  premiums  to  acceptable  levels,  and
reduce  losses.
Project  management  practices  and  contractors  have  dif-
ferent reasons for using  risk management. The former seek:
•  To  limit  professional  indemnity  claims.
•  To  provide  an  understanding  and  control  risks  in  the
projects.
•  To  allow  appropriate  measures  to  be  taken,  to  control
the  effects  of  risks  and  provide  cost  contingency  for
clients.
•  To  protect  the  firm's  credibility  and  reputation--not  of
major  importance  in  the  past,  but  expected  to  become
significant.  Failure  to  manage  risks  on  our  clients'
projects  carries  some commercial  risk as well  as  loss  of
credibility  and  reputation.
The contractors generally agreed  that  the  industry within
which  they  work  is  associated with  high  risk  and  saw  risk
management as being essential  to  their overall construction
activities in order  to minimize business  losses. By means of
analysis  and  control  of  the  risks  that  they  are  exposed  to,
they can maximize their business profitability. Although  all
respondents  perceived  risk  in  terms  of  project  objectives
of cost,  time  and  quality,  the  contractors  responses  to  the
need  for  risk management  showed most  emphasis  on  risks
associated  with  cost,  understandably  so  given  that  this
affects  profitability.
Although  the project management practices are concerned
with  risk management  in  relation  to  the  client's objectives,
the need  to manage risk is  important  to them because of the
need  to  limit professional  indemnity costs and to protect the
organization's  reputation.

Risk  premium  in  construction


Perry  and  Hayes  3 and  Mustafa  and  A1-Bahar  '9 have  iden-
tified  some  risks  sources  central  to  the  construction  acti-
vities.  These are physical, environmental,  design,  logistics,
financial,  legal,  political,  construction  and  operation  risks.
As  these  risk  sources  influence  projects  performance  in
terms  of  time,  cost  and  quality,  it  is  not  uncommon  for
these  to be  assessed  individually  and  a  premium placed on
each of them.  A  risk premium  strategy which  is often used
in  construction  projects  is  contingency  allowance.  Dey
et  al. 2°  produced  a  catalogue  of  risks  and  contingency
allowance  in  petrochemical  construction  project.  The
study  by Dey  et  al. 2° described  a  systematic procedure  for
analysing  project  risk  from  the  construction  perspective.
yeo2,  and Dey  et  al. 2° described  the contingency  allowance
for  a  high  risk  project  as  a  combination  of management
contingency  and  technical  contingency;  both  of which  are
required  to  achieve  a  project  objective(s).
The  premium placed  on  each  of the  sources  of risk may
depend on  the  risk exposure  faced by individual  firms from

each  of  the  sources,  the  likelihood  of  occurrence,  the
experience of the  firm in dealing with  the particular  type of
risk,  the  attitude  of  the  firm  to  risk,  the  extent  of  impact
posed  by  the  sources,  etc.  Some  of  the  risk  sources  are
more  important  to  the construction  industry  than  the  others
and  this  is  recognized  by  the  different  premium  put  on
different  risks  associated  with  construction.
The  respondents  were  asked  to  indicate  the  extent  of
premium  their  organizations  applied  to  each  risk  source.
The responses are summarized in Table 1. The organization
risk  premium  index,  representing  the  overall  respondents'
views  of  their  organizations'  premium  on  the  sources  of
risk,  is  shown  in  Table  2.
The  tables  show  that both  the  contractors  and  the project
managers  are  quite  similar  in  the  order  of  importance
attached  to the  sources of risk.  The financial and contractual
risks  are  most  important.  These  are  recognized  as  having
most  adverse  consequences  on  the  successful  completion
of  construction  project.  Building  contracts  deal  with  the
relationships between parties  in  the  contract and  the alloca-
tion  of  risks.  Carr  22  and  Ashley  23  advocate  balancing  of
risk allocation within  construction project by the  two major
parties  to  the  contract  (building  owner  and  the  contractor)
but,  building  contracts  and  procurement  methods  seldom
achieved  this.  Contractual  risks  are  those  associated  with
flaws  in  contract  documents,  inappropriate  documents,  or
improper  contractual  relationships.  The  risk  consequences
or  implications  of  contractual  risks  include  claims  and
disputes,  disruption of work,  stoppages of work,  lack of co-
ordination,  delays,  and  inflated  costs  6'24.  Financial  risk  to
contractors  includes whether  the building owner has enough
money  to  complete  the  project,  financial  failure  of  the
building  owner  or  subcontractors,  availability of money  to
the  contractor  in  a  suitable manner  and  time  to  enable  the
contractor  to  progress  with  the  work,  etc.  Financial  risk
influences  the  cash  flow  of  construction  contractors;  it  is
hardly  surprising  therefore  that  this  source of risk  is highly
important  for  them.

Construction  risks,  or job  site  related  risks  such as  avail-
ability  and  productivity of labour,  soil  and  site  conditions,
material  shortages  and  quality,  site  safety,  etc.  are  impor-
tant  to  the  contractors  unlike  the  project  management
practices  because  these  risks  are  related  to  construction
process  on  site.  The  attitude  of project  management  prac-
tices  to  risk  is  expected  to  change  in  view  of  the  current
Construction  (Design and Management)  Regulations,  1994
(CONDAM)  on  health  and  safety,  that  demands  that  the
employers'  agents  responsible  for  design  and  supervision
should  provide  information  on  details  of  risks  and  avoid
foreseeable  risks  to  the  health  and  safety  of any  person  at
work  carrying  out  the  construction  work,  etc.  25.

Management  of risk

Methods  of  risk  allocation  take  any  one  or  combination
of  risk  retention,  risk  transfer,  risk  reduction,  and  risk
avoidance  26-29.
Risk  retention,  according  to  Williams  and  Heims  3°,
becomes  the  only  option where  risk prevention  or  transfer
is  impossible,  avoidance  is  undesirable,  possible  financial
loss  is  small,  probability  of  occurrence  is  negligible  and
transfer  is  uneconomic.  Risk  avoidance  in  construction  is
generally  recognized  to  be  impractical  as  it  may  lead  to
projects  not  going  ahead  or  a  contractor  submitting  an  ex-
cessively high  bid  for  a project.  Risk  reduction  techniques
as  a  result,  in  terms  of  potential  impact  or  probability  of
occurrence,  include  the use of alternative contract strategies,
different  methods  of  construction,  project  redesign,  more
detailed  and  further  in-depth  site  investigations,  etc. 3~.
Risk  transfer  is described by Perry  and Hayes  3 who  identify
four  methods  used  in  construction  projects  and  contracts
involving  the  relationships  between  client,  contractor,  sub-
contractor,  design  team,  insurer  and  surety.
Table 3  shows  the views of the  respondents  on how  their
firms  tend  to  allocate  risk  involved  in construction  project.
The  standard  deviations  show  a  wide  variation  on  the

allocation of risks  amongst  the  firms,  suggesting  that  firms
within  the  construction  industry  tend  to  treat risk allocation
differently.  However,  the  firms  show  more  tendency  to
transfer  risk  associated  with  construction  projects.
Table 4  shows  the  firms'  strategies  for  transferring  risks
involved  in  construction  projects.  Most  of  the  contractors
(63%)  use  a  'back-to-back'  sub-contract  agreement  to  the
main  contract with  specialist  and  domestic  subcontractors.
Another method  popular with  the  contractors  is  insurance.
The project managers choose to  transfer risks using profes-
sional  indemnity  and  through  the  wordings  of  contract
conditions  with  client  and  designers.  This  is  possible  for
project  management  practices  because  they  provide  pro-
fessional  services  rather  than  site  construction  involving
substantial  direct  resource  commitment.
Current  usage  of  risk management  techniques
Techniques  of risk analysis  in construction projects  include
risk premium,  risk adjusted  discount  rate,  subjective prob-
ability,  decision  analysis,  sensitivity analysis, Monte Carlo
simulation,  stochastic dominance,  Caspar  and  intuition  29-32.
Methods  of  decision  analysis  are  algorithms,  mean  end
analysis,  bayesian theory  and decision  trees.  These provide
decision-making  tools  in  an  uncertain  environment.  An
algorithm  contains  a  sequence  of  instructions  for  problem
solving. Mean end analysis is a method of clarifying a chain
of  objectives  to  identify  a  series  of  decision  points.  The
decision  tree  shows  sequence  of known  choices  (a  number
of alternatives)  and  their  possible  outcomes  graphically  in
a  tree  form  such  that  the  decision  maker  can  identify  best
alternatives  that  achieve  the  objectives  of a  major  project.
The  decision  tree method  is  useful  in deciding  methods  of
construction,  choosing alternative projects,  and  in contractual
problems  such  as  whether  to  proceed  with  a  claim  and
assessing  the  likelihood  of  a  claim  succeeding  33.
Monte  Carlo  analysis  is  a  form of stochastic  simulation.
Using  this  method  the  probability  of  project  outcome  is
obtained by carrying out a  number of iterations,  depending
on  the degree of confidence  required.  Caspar  is a computer
aided  simulation  for  project  appraisal  and  review.  It  is  a
project management  tool  designed  to model  the  interaction
of  time,  resources,  cost  and  revenue  throughout  the  entire


life  of  a  project  and  it  has  capacity  to  evaluate  the  con-
sequences of factors such as delay and inflation,  and changes
to  the market or  to production  rates  34.  Such  computer-based
methods  recognize  the  dynamic  project  environment.  The
use  of  traditional  methods  which  assess  risk  involved  in
projects  in a deterministic way has been criticized for failing
to  take  into  account  the  sequential  nature  of  construction
management  process  35.  Huseby  and  Skogen  35  are  of  the
opinion  that  in  a  realistic  risk  model,  project  uncertainty
must  be  modelled  as  a  dynamic  process  in  which  the
decision-maker can revise his/her plans as  the project runs.
Subjective  probability  uses  the  experience  gained  from
similar  projects  undertaken  in  the  past  by  the  decision-
maker,  where  decision-making  is  characterized  by  risk,  to
decide on  the  likelihood of risk exposure and  the outcomes.
Risk  premiums  in  construction  projects  take  the  form  of
contingencies  or  added  margins  to  an  estimate  to  cover
unforeseen eventualities. The amount of the premium varies
between  projects  and  is  mostly  dependent  upon  attendant
risk  and  the  decision-maker's  risk  attitude.
The  respondents  were  asked  to  identify  which  of  these
risk  analysis  techniques  they  are  familiar  with,  and  ones
that  are  being  used  by  their  firms  for  project  risk  analysis
and management.  Table 5 shows  that the use of risk analysis
techniques  by  the  responding  firms  is generally  low  in con-
struction  projects  with  the  exception  of  intuition/judge-
ment/experience.  This  tends  to  support Birch  and McEvoy  j4
that the approach to risk analysis  is largely based on the use
of checklist  by  managers,  who  try  to  think  of all  possible
risks  and  take  appropriate  action.  Jamieson  and  LOW  36
have  faulted  this  method  of  risk  analysis  by  maintaining
that,  although  it  is  possible  to  make  a  long  list  that  is
reasonably  comprehensive,  this  approach  gives  little  con-
fidence  that  all  risks  have been  identified.  The  table  shows
that most of the respondents are familiar only with sensitivity
analysis  technique  (CTR =  53 %,  PM  =  69%).  This  is  fol-
lowed  by  decision  trees,  Monte  Carlo  simulation  and
subjective  probability.
Checklists based on  intuition/judgement/experience which
recorded  the highest  familiarity with  respondents  cannot be
regarded  as  a  formal  technique.  Although  the  sample  from
project  management  practices  is  smaller,  the  results  tend
to  suggest  that  the  project  managers,  compared  with  the

contractors,  have  more  awareness  of  risk  analysis  and
management  techniques.
Almost  all  organizations  depend  on  intuition/judgement/
experience to manage risks  involved in construction.  This  is
followed by sensitivity analysis (CTR =  53 %,  PM  =  38 %).
The  popularity  of  sensitivity  analysis  compared  with  any
other  formal  techniques  of project  risk  analysis  and  man-
agement  is probably because  it provides answers  to a whole
range  of  'what  if'  questions,  it  is  comparatively  simple  to
use  and  has  the  ability  to  focus  on  a  particular  estimate  28.
The  technique  provides  information  on  the  project  risk
variables which  are  considered  to be of potentially  serious
impact on project cost and  time estimates. Other  techniques
such  as  subjective  probability  and Monte  Carlo  simulation
require  quantification  of  probability  of  occurrence  and
probability distribution of risk factors before the procedures
involved  in  calculations  can be undertaken.  The  computer-
based  techniques  like  stochastic  dominance,  Caspar,  mean
end analysis and  algorithms are not used by the  firms. With
the  exception  of  checklists  and  sensitivity  analysis,  these
results  generally  contradict  those  obtained  by  Simister  t°,
this  could  be  explained  by  the  work-related  background
of his  respondents  with  some  skewness  towards  IT-related
fields.
The  respondents were asked for the  reasons why  some of
these  techniques  are  not  used  in  their  firms.  The  responses
from  the  contractors  have been  separated  from  the  project
managers.
The  reasons  provided  by  contractors  for  not  using  the
techniques  of  risk  analysis  and  management  were:
•  Lack  of  familiarity  with  the  techniques.
•  The  degree  of  sophistication  involved  in  the  techniques
is  unwarranted  for  project  performance.
•  Time  plus  lack  of  information  and  knowledge.
•  Doubts  whether  these  techniques  are  applicable  to  the
construction  industry.
•  Most  construction  projects  are  seldom  large  enough  to
warrant the use of these techniques or research into them.
•  They  require  availability  of  sound  data  to  ensure
confidence.
•  The vast majority of risks are contractual or construction
related  and  are  fairly  subjective,  hence  they  are  better
dealt  with  based  on  experience  from previous  contracts
undertaken  by  the  firm.
•  It  is  difficult  to  see  the  benefits.
The  reasons  provided by  the  project managers were  par-
ticularly  reflective  of  the  services  they  provide  to  their
clients:
•  Risk analysis of construction projects is seldom formally
requested by clients--clients expect project management
practice  to  set  up  projects  risk-flee.
•  Risk  analysis  in  commercial  terms  is  not  always  viable
on  projects.
•  Project  risk  management  is  about  people  not  scientific
models.
•  Lack  of expertize  in  the  techniques.
Lack  of  familiarity  featured  prominently  amongst  the
reasons  provided by  the  respondents  for non-use  of formal
risk management techniques.  This  is  followed by  the  claim
that the amount of calculations involved using the techniques
is unwarranted  in order  to meet  that project's objectives of
time,  cost  and  quality.  The  comments  are  not  particularly
surprising  considering  the  lack  of  formal  training  in  risk
analysis and management techniques by most of the respon-
dents.  Schon's  37  assertion,  supported  by  the  respondents'
comments, becomes relevant in the situation that  "Managers
have  become  acutely  aware  that  they  are  often  confronted
with  unique  situations  to  which  they  must  respond  under
conditions  of  stress  and  limited  time which  leave  no  room
for extended calculation or analysis".  The evidence that the
construction  industry  business  management decisions,  like
most  decision-making  processes  involving  professionals
(see  Reflective  Practitioners37),  depends  substantially  on
intuition  and  experience,  rather  than  quantitative  analysis
irrespective  of  educational  and  professional  qualification,
is  supported  by  the  firms'  attitudes  to  risk  analysis  and
management  techniques.

Discussion  and  conclusion

Risk elements associated with construction projects influence
the  time,  cost and  quality performance of the  project.  Risk
management  therefore  becomes  a  continuing  activity  in
project  development,  from  inception  and  throughout  the
life  of  the  project.
The  responses  to  the  strategies  for  dealing  with  risks  in
construction  suggest  that  the  industry  is mostly risk averse.
The contractors transfer risks to their domestic and specialist
sub-contractors  and  through  insurance  premiums.  Project
managers  resort  to  professional  indemnity  insurance  to
transfer  risks  associated with  services  provided  to  clients.
Although,  it  is  generally  recognized  that  risk  should  be
transferred  to  the  party  that  is  in  the  best  position  to  deal
with  it,  the  process  where  a  contractor  transfers  all  risks
involved  in  a  project  does  not  bode  well  for  innovation
initiative within  the  industry.  Contractors  have  a  tendency
to  contract  out  all  the work packages  involved  in  a  project

to  sub-contractors and undertake  'contract management'  as
part  of  a  strategy  to  reduce  or  eliminate  their  risk.  The
implication therefore is that the general contractors with the
means  to  do  so,  either  fail  to  or  have  no  incentive  to
undertake  research  as  part  of  the  strategies  to  reduce  the
risks  associated with  their  construction business  activities.
It  is  therefore  unsurprising  to  hear  that  the  construction
industry  ranks  poorly  in  terms  of  research  activities.
The questionnaire survey of contractors and project man-
agement practices within the UK construction industry shows
that  both  perceive  risk  in  construction  as  the  likelihood of
unforeseen  events  occurring  which  could  adversely  affect
the potential completion of the project,  i.e.  in terms of cost,
time  and  quality  of performance.  Although  risk  manage-
ment  techniques  have  been  used  in  other  industries  for  a
long  time,  the  construction  industry  has  approached  risk
management in terms of individual intuition, judgement and
experience  gained  from  previous  contracts.  One  major
drawback  of  risk  analysis  techniques  is  that  the  more
powerful and sophisticated the technique,  the more data and
time  is  required.  Construction  industry  activity  is  con-
strained by  time because construction production  is mostly
employed  just-in-time for  the client's production requirement.
It  is  unsurprising  that  some  of  the  respondents  have  iden-
tified project time constraint as one of  the major reasons for
not  using  risk  analysis  and  management  techniques.
The  increased  availability  of  computers,  which  has
allowed the  topic of project risk analysis  to mature  in other
related field, does not appear to have made much  impact on
the tools being used for risk analysis and management in the
construction process.
The  need  for  the  risk  analysis  assessment  and  manage-
ment  practitioners  to  develop  proven  techniques  (such  as
risk  simulation  techniques)  other  than  intuitive methods  is
endorsed by Ho  and  Pike  38 who  asserted  that  risk  analysis
should  formalize managers'  judgements  about  project  un-
certainty  in  a more  precise way  and  should  allow  them  to
modify their  judgement in the light of information available
to  them.
Most of the  respondents are aware of what  is  involved in
risk management.  However, due  to  lack of familiarity,  the
industry  uses  few  formal  techniques  of  risk  analysis  and
management involving calculations due to lack of familiarity.
Ho  and  Pike  3s  also  found  that  the  major  limitations  most
frequently  found  for  application  of  risk  analysis  include
managers'  inadequate  understanding  of  the  risk  analysis
approach.  These  findings  may  have  implications  for  the
curriculum  in  Construction  Management  education.  The
implementation of project risk analysis and management,  in
view  of  the  implications  for  construction  business  profit-
ability,  may  demand  education  and  training  of  the  con-
struction  project  managers  and  professionals  in  risk
management  techniques  to  bridge  the  gap  between  theory
and  practice.
Various options for dealing with this could be in the form
of formal and/or  informal education and  training  39. Formal
education could be postgraduate studies in risk management,
which managers could undergo on a part-time basis; Glasgow
Caledonian  University,  for  example,  currently  run  a  full-
time/part-time  postgraduate  programme  in  Construction
Management with an option in Risk Management.  Informal
education and training could be in form of CPD programmes
organized  by  academic  establishments  or  interest  groups
within  professional  bodies  such  as  the  Association  of
Project Managers.  It may  not be expected that  this will  be
an immediate panacea, but it is a move in the right direction
to  re-engineer  the  industry.  Ho  and  Pike  38,  for  example,
are  of  the  opinion  that  the  increasing  widespread  use  of
microcomputers in financial modelling packages will add to
the  potential,  ease of use  and  efficiency of risk  analysis  in
capital budgeting.  The extent to which  this can be achieved
in  the  construction  industry  hasA),et to  be  seen  in  view  of
low  usage  of IT  in  constructions.
The  respondents'  doubts  that  risk  analysis  and manage-
ment  techniques are applicable  to the construction industry
calls  for  concern.  Construction  texts  and  construction
research  in  related  fields  should  address  this  issue  if such
techniques  are  to  be  of practical  value  to  the  construction
industry.
References
1  Porter, C  E Risk Allowance in Construction  Contracts  M.Sc.  Thesis,
University of Manchester, UMIST  (1981)
2  Heale,  J  R  'Contingency funds evaluation' Transaction  of American
Association  of Cost Engineers  (1982)  B3.1-B3.4
3  Perry, J G and Hayes, R W  'Risk and its management in construction
projects'  Proceedings of Institution  of Civil Engineers,  Part  1,  June
(1985)  Vol.  78,  499-521
4  Mason,  G E A Quantitative Risk Management Approach  to the Selection
of a  Construction  Contract Provisions Ph.D.  Thesis,  Department of
Civil Engineering,  Stanford University  (1973)
5  Moavenzadeh, F and Rossow,  J  'Risks and risk analysis  in construction
management' Proceech'ng  of  the C1B W65, Symposium  on Organisation
and Management of Construction,  US National Academy of Science,
Washington DC,  USA,  19-20 May  (1976)
6  Bufaied,  A S Risks in the Construction  Industry:  their Causes and their
Effects at  the Project Level Ph.D.  Thesis, University of Manchester,
UMIST  (1987)
7  Fong,  S W  'Risk management' The Cost Engineer 25  (1987)  12-16
8  Ashley, D B Construction  Project Risk Sharing Technical Report No.
220,  The  Construction  Institute,  Department  of Civil  Engineering,
Stanford University,  Stanford,  CA,  July  (1977)
9  Kangari,  R  and  Riggs,  L  S  'Construction  risk  assessment  by
linguistics' IEEE Transaction  of Engineering Management 36  (1989)
126-131
10  Simister, SJ  'Usage and benefits ofproject risk analysis and manage-
ment'  International Journal of Project Management  12  (1994)  5-8
11  MacLeod,  M  J  Perception  and  Management  of  Risk  in  the  UK
Construction  Industry  Unpublished  M.Sc.  Dissertation,  Glasgow
Caledonian University  (1994)
12  New Builder, Contractors File  1992,  Who Does What,  a  supplement
to New Civil Engineer andNew Builder (Edited  by Winney, M) 45-49
13  Moser,  C  A  and Kalton,  G  Survey Methods  in  Social  Investigation
Heinemann Educational,  UK  (1971)
14  Birch,  D  G W  and McEvoy,  M  A  'Risk  analysis  for  information
systems' Journal of Information  Technology  7  (1992)  44-53
15  William, T M  'Using a  risk register to  integrate risk management in
project  definition'  International Journal  of Project Management  12
(1994)  17-22
16  The  Royal  Society  "Risk:  analysis,  perception  and  management'
Report  of a Royal  Society  Study  Group,  London  (1992)
17  Choffray, J M  and Johnson, P E  'Measuring perceived pre-purchase
risk  for a  new  industrial product'  Industrial Marketing Management
8  (1977)  333-334
18  Ritchie, B and Marshall, D Business Risk Management Chapman and
Hall,  UK  (1993)
19  Mustafa, M A  and AI-Bahar, J  F  'Project risk assessment using  the
analytic  Hierarchy  process'  lEE  Transactions  of  Engineering
Management 38  (1991)  46-52
20  Dey,  P,  Tabucanon,  T  and  Ogunlana,  S  O  'Planning  for  project
control  through  risk  analysis:  a  petroleum  pipeline-laying project'
International Journal of Project Management  12  (1994)  23-33
21  Yeo,  K T  'Risk classification  of estimates and contingency' Journal
of Engineering Management 6  (1990)  458-470
22  Carr,  R  I  'Paying  the  price  for  construction  risk'  Journal  of Con-
struction Division,  ASCE  103  (1977)  152-161
23  Ashley, D B  'Construction project risks: mitigation and management'
Proceedings of PMI International Symposium,  Boston, USA  (1981)
24  Doherty, N A Corporate Risk Management McGraw Hill, New York,
USA  (1985)
25  HMSO,  Health  and Safety,  The  Construction  (Design  and Manage-
ment) Regulations No.  3140,  HMSO  (1994)

No comments:

Post a Comment

Your label here

Widget3